Q 1. In the process of communication the first step is------
- Encoding
- Message
- Decoding
- Receiving
- Access
- Priority of topics
- Interruptions
- Meaning of a behavior
- Shyness
- Emotional maturity
- Assertiveness
- Empathy
1. Upward communication
2 Horizontal communication
3 Diagonal communication
4 Downward communication
Q 5. In which of the following patterns of interpersonal communication an equality relationship is maintained but each person also has authority over different domain ?
- The balanced-split pattern
- The equality pattern
- The unbalanced-split pattern
- The monopoly pattern
Q 6. In which of the following communication networks each member of the group can communicate only with his nearest members ?
- Wheel network
- `Y` network
- Chain network
- Circle network
- Psychological defence
- Psychological vigilance
- Psychological reactance
- Psychological persistence
- Closeness
- Sharing
- Openness
- Informality
- Borrowing things
- Volunteering help in time of need
- Need for power
- Being happy in a party
- Misunderstanding
- Noise
- Blockade
- Irrational thing

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